Refund Policy
Last updated: January 2026
We are confident in the quality of our services and offer a full money-back guarantee.
100% Money-Back Guarantee
If you are not satisfied with our services for any reason, you can request a full refund within 30 days of purchase.
Refund Conditions
- Refund request must be submitted within 30 days of purchase
- Refund is made using the same payment method used for purchase
- Refund processing takes 5-10 business days
- After processing, funds may arrive in your account within 3-5 days depending on your bank
How to Request a Refund
To request a refund, contact our support team at support@internationaldriversorganization.com or through the contact form on our contact page. Include your order number and reason for the refund.
Free Replacement
If your IDP was lost or damaged, you don't need to request a refund — we will issue a new document for free. Just contact support.
Exceptions
Refunds cannot be issued if: more than 30 days have passed since purchase, the document has already been used for car rental or presented to authorities, or if false information was provided.